Store help

Shipping, refunds, and payment help

Use this page to answer common buyer questions fast. Update the text below anytime inside the Shopify theme editor.

Shipping

How shipping works

Shipping policy

Processing Time

All orders are made-to-order and processed within 2–5 business days.

Production begins immediately after purchase to ensure each item meets our quality standards.

Shipping Time

Estimated delivery times:

  • United States: 3–7 business days
  • International: 7–21 business days

Delivery times may vary depending on location, demand, and carrier conditions.

Shipping Rates

Shipping costs are calculated at checkout based on your location.

Occasionally, free shipping may be offered during select releases.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates.

High Demand Notice

Due to the limited-release nature of SVII artwork, orders may experience slight delays during drops.

We prioritize quality over speed.

Refunds

Refund and return policy

No Return / No Refund

All sales are final.

Because each item is made-to-order and often part of a limited release:

  • No returns
  • No refunds
  • No exchanges

We do not accept cancellations once an order has been placed.

Please ensure all details (product type, size, and shipping information) are correct before completing your purchase.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, you must:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the item and packaging

We will review the case and determine an appropriate resolution.

Lost or Stolen Packages

scripture007 (SVII) is not responsible for packages once they are marked as delivered.

If your package is lost or delayed:

  • Contact the shipping carrier first
  • Then reach out to us for assistance

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided:

  • We are not responsible for lost deliveries
  • Reshipping may require an additional fee

Contact & Support

For any questions or support inquiries:

Email: lblbolingerlogan123@gmail.com
Brand: scripture007 (SVII)

Payments

Checkout and payment options

This theme now supports Shopify’s live payment icons and dynamic checkout buttons.

Enable Shop Pay, cards, PayPal, Apple Pay, Google Pay, and any other providers from Shopify Settings → Payments. Once enabled, this page and the footer will reflect your live options automatically.

American Express Apple Pay Bancontact Diners Club Discover Google Pay Mastercard PayPal Shop Pay Visa
Support

Need more help?

For order help, commission questions, or shipping issues, send a message through the contact page and include your order number if you have one.